How Can a Street Food Shop / Restaurant Start Online Pickup? A Beginner’s Guide for Owners

Why should small shops do online pickup too?

Peak-hour lines scare off some customers, while delivery platforms charge high commissions. Online pickup lets regulars and passersby order first; the kitchen preps per order and the front of house just handles handoff, making staffing more stable—with no need to hire extra delivery drivers.

Local Point lets food merchants set pickup slots, menus, and payment methods—great for bento shops, noodle shops, light meals, drinks, and more.

Getting started from zero: what do you need to prepare?

You don’t need to list every item at once; start with your top 5–10 best sellers to test the waters, then expand based on order volume.

• Basic shop info: name, address, phone, business hours
• Menu and prices (you can simplify first and add photos later)
• Pickup rules: earliest order time, roughly how long prep takes
• Payment methods: cash, ECPay, or both in parallel

Tips for setting pickup time slots

We recommend matching your on-site staffing: if lunch is busiest from 11:30–13:30, you might set “earliest order 11:00, pickup intervals of 15 minutes” to avoid a flood of orders at once. Closing “instant pickup” 30 minutes before the peak and only opening booking slots is also a common practice.

• Open the notes field for options like spice level and add-ons
• Order notifications: make sure the back office or LINE receives them in real time
• Pickup flow: set up an “online order” window in store to avoid confusion with on-site customers

How to start taking orders after onboarding?

If you’re unfamiliar with the back office at first, leave your email and the Local Point team can help with your first batch of listings.

• Submit your details on the merchant registration page
• After approval, list your menu and pickup settings
• Share your merchant page link with regulars for test orders
• Adjust your menu and time slots based on reviews and orders