ECPay and Cash in Parallel: How Small Merchants Should Configure Payment

Why run “cash + online pay” in parallel?

Cash-only is friendly to older customers, but younger customers and travelers are often used to paying by phone. Cash-only may lose customers who want to settle right after ordering online; online-only means some community customers who prefer cash are left out. Running both covers the most scenarios.

Local Point shows options like ECPay and pay-cash-on-site based on merchant settings, and consumers choose at checkout.

What is ECPay, roughly?

ECPay is a common third-party payment service in Taiwan, supporting credit cards, ATM, convenience store codes, and more (depending on your contract plan). Consumers complete payment in the app, and funds are deposited into the merchant account per the contract, reducing the risk of holding cash.

• You need to apply to ECPay for a merchant account (per their requirements)
• Fees depend on the plan—read the contract carefully
• After integrating with Local Point, the checkout page can display online pay

How should merchants choose?

You can adjust the enabled options in the back office anytime—try it for a month and decide based on the data.

• Low-priced items like bento and drinks: online pay speeds up pickup
• Laundry, massage, and others needing on-site surcharges: pay cash on site or a mix
• Lots of tourists: enabling online pay is recommended
• Mostly community regulars: cash-first, with online pay optional

Setup and onboarding

After completing Local Point merchant onboarding, follow the back office guide to link ECPay or choose cash-only. If you’re unfamiliar with integration, leave your email and the team can help. On the consumer side, see the article “Pay Cash or Pay Online” to understand the checkout experience.